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Production Support

Production Support

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Position: Production Support Analyst Rate: $40/hr Location: Charlotte NC -Must be willing to join onsite rotation from day one, no exceptions Contract: 6 month contract that should be extended to at least a year Requirements: (Years) 1. Experience within Production/ application Support (developing testing, troubleshooting Procedures, batch scheduling) 2. Experience within a billing platform (AS400 or I-series preferred) 3. Experience with database management tools (Excel, SQL, DB2) 4. Must be willing to work on-call 24 hours support one week every 9 weeks Description of project: This position is responsible for providing production support for the ICOMS billing system, CRM, and 3rd party applications running on the IBM Power platform. A primary responsibility is environment management which encompasses support for production, high availability, development, testing, and training databases. The person in this position will work with the release management team to ensure that milestones are met for configuring and updating environments. Will coordinate with billing vendors to troubleshoot issues and receive and apply fixes to resolve problems. The application administrator works collaboratively with internal contacts, billing vendors, and external contacts to meet production support service level objectives. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants wi

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