Customer Success Specialist

Customer Success Specialist

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Price: 0.00 $

New Journey AI is currently seeking an Customer Success Specialist with our client in their San Francisco, CA office. This is a 6 month + contract position. This is a moonlight shift (10PM – 7AM) 5 days a week Responsibilities: The Customer Success team for client is the primary human connection with our customers. In this role, you’ll be an early member of a critical team in a rapidly developing industry. Customer Success Specialists for client provide world-class customer support before, during and after driverless trips. Candidates should thrive on providing high-empathy support for customers and be excited to contribute to building processes and procedures in an uncharted environment. People who thrive in this role will be curious, flexible, adaptable, dynamic, andcollaborative. Providing world-class support to Cruise Customers via phone, email, chat andbeyond Collaborate cross-functionally Contribute to process development and documentation </s


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