Intermediate Medical Intake Coordinator

Intermediate Medical Intake Coordinator

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Price: 0.00 $

Location: Shavano Park, TX Description: Seeking a Medical Intake Coordinator in Shavano Park, TX. Hours 8:30am -5:00pm CST M-F Location Remote with option to be onsite Primary Responsibilities: Document all patient interactions in a concise manner that is compliant with documentation requirements Receive and respond to incoming Care Coordination inquiries from all communication venues Coordinate and assists in monitoring of documentation Care Management queues for Concurrent, Complex Care, and Social Work referrals, CTA processes UM requests via all communication venues; as well as administrative preparation for clinical staff Conduct in-bound and out-bound calls for program requirements including, but not limited to: patient scheduling, surveys/screenings, census management and distribution of materials to appropriate clinical personnel or members Schedule and coordinates patient transportation, follow-up physician appointments in all applicable markets, as applicable Complete timely data entry of in-bound and / or out-bound call member contact information into software applications Provide clerical and / or administrative support to clinical staff and managers for special projects and reporting needs Provide excellent customer service by serving as a resource to all internal and external customers Maintain knowledge of all health plan benefits, network, CMS, regulations, health plan policies Maintain monthly logs for Notice of Medicare Non-Coverage (NOMNC) per delegation requirements and distribute to management Required Qualifications: High school diploma or GED 2+ years of administrative support experience Advanced knowledge of Microsoft Office products, including Excel, Word, and Outlook<


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